Logan Hohaia
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Recent activity by Logan Hohaia-
How do I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to the carrier's website where you can track your shipment. You can also log into your account on our website...
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What is your return policy?
We offer a 30-day return policy for items that are in new and unused condition with original packaging. For return instructions and more information, please visit our Return & Exchange section on t...
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How do I create an account?
To create an account, click on the ‘Sign Up’ button on our homepage and enter the required information. After submitting the form, you may be asked to verify your email address or phone number.
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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Sample article: Stellar Skyonomy refund policies
All Stellar Skyonomy merchandise purchases are backed by our 30-day satisfaction guarantee, no questions asked. We even pay to have it shipped back to us. Additionally, you can cancel your Stellar ...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...